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SilverScript Customer Care:

Contact SilverScript Customer Care if you have any questions about

  • The drugs on the SilverScript formulary
  • The drugs covered through the additional coverage provided by City of Mesa
  • Network pharmacies where you live or where you are traveling
  • Information you have received from the plan

SilverScript Customer Care
1‑844‑416‑1298

TTY users call 711. 
Representatives are available 24 hours a day, 7 days a week.

City of Mesa Employee Benefits

Contact City of Mesa Employee Benefits if you need to update your information or have questions about:

  • Eligibility
  • Enrollment
  • Premium
  • How your benefits are affected if you opt out of or are disenrolled from SilverScript

City of Mesa Employee Benefits
1‑480‑644‑2299

TTY users call 711.

Email: benefits.info@mesaaz.gov

Representatives are available Monday‑Thursday 7 a.m. to 6 p.m.


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  • Have Questions? 1-844-416-1298
  • Call us toll-free, 24 hours a day, 7 days a week. TTY users call 711
    Contact Us